Terms & Conditions

Cancellations Policy

Bodyworks by Ash, LLC requires at least 48 hours notice to cancel an appointment. Clients who cancel an appointment with less than 24 hours notice will be billed 50% of the price of the scheduled service. Clients who do not show up for a scheduled appointment or notify us in advance will be billed for the full price of the scheduled service. You may offer your session time to a friend or family member that is available to receive your scheduled service on your behalf barring any pre-existing conditions they may have that contraindicate receiving services, and that that individual successfully receives the service, to waive the cancellation fee.

To reschedule or cancel an appointment, please text me at (409) 333-2092 as soon as possible so I can put another client in your place that may need it, and mitigate the impact on my small business.

Late Arrival Policy

All scheduled appointments will end at the scheduled ending time in order to stay on schedule. Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension. Please arrive 5-10 minutes before your scheduled appointment time to allow time to settle in for a relaxed and unhurried experience.

Termination of Services

Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this establishment. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.

Draping Policy

Clients will be appropriately draped with a sheet at all times during their session. Only areas of the body that are currently being treated will be exposed, then promptly re-draped. The breast and genital areas will always remain draped and untouched at all times.

COVID-19/Sick Policy

If you are experiencing flu-like symptoms, kindly take a Covid test before your appointment. Notify Ashley if you are experiencing:

  • Coughing

  • Sneezing

  • Runny nose

  • Sore throat

Bodyworks by Ash is a solo practitioner business built by Ashley Valentin. Please respect her time and dedication put into this studio.